Case studies

Problem

An empty two-bed needed lights, a leaking tap, and a fresh coat in the hallway before new tenants moved in — with a fixed move-in date.

What we did

Booked a home-services visit, confirmed access by email, completed the repairs and decorating in one scheduled window, and left the flat ready for check-in.

Outcome

Keys handed over on time. One visit, clear email trail, no chasing multiple trades.

Problem

Shared house needed reliable entry for multiple tenants without endless key cutting and lost fobs.

What we did

Supplied smart locks from the shop, booked installation, fitted and tested each door, and walked the manager through codes and access.

Outcome

Fewer lockout call-outs and a single place for hardware plus install — shop and service under one brand.

Problem

Parcel theft and unclear porch activity made the landlord and tenant nervous about the front door.

What we did

Customer bought a doorbell and camera online; we booked a smart-home install, mounted, connected Wi‑Fi, and confirmed the app feed before leaving.

Outcome

Working alerts the same day. Tenant felt safer; landlord had a clear paper trail via booking and order emails.